Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Time

Estimated delivery times:

United States: 7–15 business days
Canada: 8–18 business days
United Kingdom: 7–15 business days
Australia: 8–18 business days
Europe: 8–20 business days
Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, severe weather conditions, or other factors beyond our control.

Shipping Rates

We offer free standard shipping on all orders over $50.

For orders below $50, shipping fees will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 2–5 business days for tracking information to become available.

Incorrect Address

Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible at support@lunellefashionstore.myshopify.com

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.